Modernizing Healthcare Workflows with AI-Powered Clinical Management

Project Summary

Techversant partnered with a healthcare solutions provider to modernize their clinical workflow management system. The legacy platform, built on ColdFusion, was re-architected to support Autonomous AI-powered automation and a modernized clinician-first user experience.

The new platform streamlines patient intake, scheduling, and documentation compliance, reducing administrative burdens for clinicians and enabling more natural, efficient patient visits. By embedding AI into key workflows, the solution helps providers meet compliance standards while improving overall operational efficiency.

Challenges and Solutions

Legacy ColdFusion Framework

Migrated to a modern, scalable architecture using .NET Core and ReactJS, improving performance and extensibility.
Complex Clinician Workflows

Integrated AI-driven task automation to simplify scheduling, intake processing, and compliance checks.
Documentation Compliance

Embedded real-time validation tools to minimize errors and ensure alignment with healthcare regulations.
User Experience Limitations

Redesigned the interface with modern UX patterns, making workflows intuitive, mobile-friendly, and aligned with clinical practices.

Technology Stack

Frontend: ReactJS, Redux, Material UI
Backend: .NET Core (modernized from ColdFusion)
Database: Microsoft SQL Server
AI/Automation: NLP-based form assistance, predictive scheduling models, compliance validation rules
Cloud: Microsoft Azure (App Service, Azure SQL, AI Cognitive Services)
APIs: REST APIs for EMR/EHR and third-party healthcare integrations

Client Benefits

Clinician Empowerment: Automated repetitive tasks, allowing clinicians to dedicate more time to patient care.
Enhanced Compliance: Reduced documentation errors by up to 40% with AI-powered compliance checks.
Future-Ready Platform: Scalable architecture supports AI expansion, analytics, and telehealth capabilities.

Approach

System Modernization: Transitioned from ColdFusion to a modular .NET Core + ReactJS architecture for better scalability.
AI Empowerment: Enabled AI-driven scheduling, predictive workflows, and compliance validations for clinicians.
UX Transformation: Implemented a clinician-first interface with adaptive forms, simplified navigation, and responsive design.
Compliance Automation: Designed AI-based rule engines to enforce documentation standards and reduce audit risks.
Cloud Deployment: Leveraged Azure Cloud for secure hosting, HIPAA compliance, and scalable performance.

Deliverables

Full-featured MLM User Tree Management Platform
Interactive, real-time tree diagram system
Payment validation-integrated user hierarchy
User-to-mentor linking logic and visualization
Administrative dashboard for tracking downlines and user statuses
Secure, scalable deployment-ready application

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